Britain also has the highest online spend in Europe with 70% of the population now shopping online. An incredible 9 million people shop online at least once a week and this year it is predicted that shoppers will spending £1 of every £4 online.

The sector has continued to grow, despite the continued challenging economic conditions and is expected to double in the next 10 years.

Put Your Website At The Heart Of Your Business

Whether you are setting up a new online business, in the process of investigating stock control and order processing software able to integrate with your current website or are an existing OrderWise customer looking to join the online world, OrderWise eCommerce Module will enable you to grow your business through website integration.

For any company trading online it is vital to have processes in place that enable communication between your website and stock control and order processing software

OrderWise eCommerce Module is able to integrate with your existing web platform* and automatically download orders. This means you will no longer have to manually import your sales orders from your online channels, and will prevent time consuming re-keying and remove any possibility of errors being made.

This in turn will increase your customer service and satisfaction levels!

OrderWise eCommerce can also send information about your customers, products and stock holding back to the website further eliminating the need for manual updates.

In our Autumn edition of the OrderWise newsletter, one of our customers told us how OrderWise eCommerce had integrated all aspects of their business and saved them an enormous amount of time.

Read how OrderWise eCommerce enabled Busy Outdoors to accurately downloaded their web orders.

Need A New Website?

We can help!

Whether you are starting from scratch or feel its time to give your marketing an overhaul with a brand new website, we can assist by putting you in touch with one of our partners.

To find out more please call us on 01522 704083

* Exact integration with your website will need to be confirmed and is subject to API accessibility.

As part of the continued expansion of the OrderWise Support Team, Alan Dawson, Alex Liggett, Greg Downey and Scott Wells all have joined the existing team. Alan and Alex are both Business and Computing Information Systems Graduates with a range of knowledge and experience to bring to their roles and the Team. We are also extremely pleased to welcome Greg and Scott to the team as our first apprentices.

Sam Donaghey and Ken Garner have also joined us, becoming part of our expanded Testing Team where they will play an integral part in the development and growth of OrderWise.

We have also welcomed Andrew Cheney to our Sales Team, where he will be our Referrer Network Coordinator, which will see him build and maintain relationships with our many referrers.

All of our new colleagues are currently undergoing their initial intensive OrderWise training, which give them a comprehensive understanding of OrderWise and how it works. The training culminates in a challenging OrderWise examination which all new staff must pass before progressing onto their roles within their teams, where they then receive training relating to their specific roles.

Welcome to OrderWise Scott, Greg, Alan, Alex, Ken, Sam and Andrew!

It is important that you do not make any changes to the tax rates in your OrderWise data at present, as this will have implications throughout the system which will adversely affect your order history. To help you achieve a smooth transition to the new VAT rate, our Development Team have created a new utility for making the necessary changes within OrderWise.

We strongly advise all of our customers to take a back-up of their data and perform a test run on the back-up during December, prior to running it on your ‘live data’. As in previous years, instructions are included within the utility. To run the utility, just follow the on screen instructions.

Our Support Team are available to help you with any questions you have or help you need in running the utility. Our full opening times over the Christmas period are available here .

If you have any questions regarding the VAT change and OrderWise, please do not hesitate to contact us at supportorderwisecouk  (supportorderwisecouk)  .

This year our chosen charity is St Barnabas Hospice.

In addition to the raffle we also had a ‘Guess The Number Of Sweets In The Jar’.

It turned out that there were 297 of them and the competition was won by Ali from Migration with her guess of 295.

A fantastic £54.50 was raised on Friday bringing our total so far to an impressive £411! And there are still three months left to go with lots of fundraising activities planned!!

A big thank you to Debbie from Support for organising the day and to everyone who took part!!

As when there have been previous changes to the rate of VAT, we will be releasing an OrderWise utility to our customers with a valid Support and Upgrades contract, which will help you achieve a smooth transition to the new VAT rate. Our Development Team are currently creating a procedure that, in brief, will allow you to easily update your Standard VAT code.

The reason we are able to alter Sales Orders in OrderWise is that Part Shipped Orders with multiple lines could have both VAT rates on them and it is strongly advisable to preserve this to maintain a correct order history. (Unlike some other systems where a sweeping change is made and old sales orders calculate incorrectly or appear to be at the incorrect VAT rate).

Important Information!

• If you are using Auto Import to import orders from your web sites, you will need to check that your web site and associated scripts support this change.

 

• If you are using the Credit Card Processing module, you will not have orders that have a payment received against them modified. This is because the order total would end up to be lower than the payment received. As the payment received must be fully accounted for, these orders will need to have a manual credit raised against them for the VAT difference, if required.

 

• Please note that any changes to layouts, reports, import scripts or client specific utilities are subject to additional charge and will be addressed on a first come first served basis.

 

• All eligible OrderWise customers will be contacted as soon as the utility is available next week. We will also update this blog with further details.

 

• This information applies only to OrderWise Version 6.

Please note our Support Team will be available between Christmas and New Year. Our opening times can be found here.

If you have any questions regarding the utility or applying the VAT change within OrderWise, please contact our Support Team on 01522 704083 or supportorderwisecouk

We will be open as usual up until 5pm on Friday 23rd December 2011. Support will then be open during the specified hours, before returning to our normal hours at 8am on Tuesday 3rd January 2012.

You will be able to contact us through the usual channels;

Call us on 01522 704083, email us at supportorderwisecouk or use the ‘Contact Support’ form here.

We told you all about Ali’s fundraising in this blog post!

To support Ali we held a ‘Wear It Pink Day‘ here at OrderWise on Friday the 28th October, with all staff donating just £2 to wear pink or casual clothing.

A bake sale was also held with lots of delicious treats on sale in the staff room!!

Together we raised another £260!!!

Ali’s hair is STILL PINK and will be until the end of the month! To continue to support her fantastic fundraising please visit www.justgiving.com/alilovegrove

Click here to go to the newsletter page now.

We are always keen to hear what people think, so if you would like to make any comments about the newsletter, suggest something you would like to see in the next edition, or if you would like to feature in a future newsletter yourself, please don’t hesitate to leave a comment.

Here at OrderWise we always like to do our bit to support a good cause and we will be taking part in this with employees donating £2 to wear pink clothing. Even if they don’t fancy wearing pink, the guys can still join in by donating in order to wear casual clothing.

We are also having a bake sale which is being organised by Debbie from our Support Team. I’m sure on Friday there will be lots of delicious cakes, cookies and biscuits in the OrderWise staff room!

However the fundraising doesn’t stop there!! We are all supporting Ali Lovegrove, one of our Project Coordinators who has made it her mission to raise as much money as possible for Breast Cancer Care. Ali is holding a fundraiser at the Waterside Shopping Centre in Lincoln on Saturday 29th October. This is taking place between 10am and 5pm so if anyone happens to be in Lincoln on Saturday we hope you will stop by! There is going to be a homemade photobooth, cakes, gifts and a tombola with lots of lovely prizes.

Taking things one step further, the very brave Ali has also dyed her hair pink! Yes bright PINK!!! Everyone has been sponsoring Ali and so far she has raised £240! This has smashed her target of £150!

With the events taking place on Friday we are hoping to exceed this. We are also going to make sure plently of photos are taken to share with you in our next newsletter.

Everyone at OrderWise would like to wish Ali the best of luck with her fundraising event on Saturday, i’m sure you will all agree that this is a very worthy cause.

What are you doing on Friday? Has anyone else got a ‘Wear It Pink’ day planned?

Share you fundraising stories with us on Twitter and Facebook!

Before And After The Pink Dye!

Read all about Ali’s fundraising at www.justgiving.com/alilovegrove

Leigh graduated from The University of Lincoln with a First in Architecture and has spent the last two years working for an architectural designer in Lincoln.

Leigh’s hobbies outside of work include gaming, watching movies, football and expanding his Blu-ray collection!

Welcome to OrderWise Leigh!