Over time I have had several customers that have experienced issues with OrderWise going a little slow. After running over a few basic checks it was often found that the OrderWise files had not been excluded from the anti-virus. This can cause things to slow down, so we would advise our customers to add the… [Read the Rest]
On 08.13.10, In OrderWise Tips & Suggestions, by Amanda Hatton
It really surprises me that many of our customers out there are not using the Contact Manager which comes as standard in the Sales Module.
You already own it so why not make the most of it?
Every now and again we get customers calling us in a panic because they have opened up a module in OrderWise and nothing appears, it’s amazing the amount of stress this can cause at 9am on a monday morning! Don’t worry, all is not lost. Within OrderWise there is what’s known as a query bar which… [Read the Rest]
Perhaps one of the most overlooked tools within OrderWise, the grid editing function is a powerful way to bring up relevant information, quickly and easily. It is found by right-clicking whichever grid you are in and selecting ‘edit grid’. You can then select from a multitude of fields to display within that grid. This is… [Read the Rest]
On 06.30.10, In OrderWise Tips & Suggestions, by Michelle Gallagher
I’ve just set up a customer price list containing gross prices, which is achievable by ticking the “use gross prices” box on the Price Lists tab in Data Input / Price Lists. However, after doing so I found that OrderWise was ignoring the price list and charging my customers the RSP for the product. I… [Read the Rest]